TURN SIMPLE PHONE CALLS INTO ADVANCED COMMUNICATIONS
LCS’ Voice Over Internet Protocol (VoIP) telephone technology produces a communications framework to manage day-to-day operations, communicate with remote employees, interact with current and prospective customers, and more.
Net Dial Tone (NDT) is a hosted VoIP system that employs our state-of-the-art equipment to route your voice and data traffic. That means you don’t have to invest in any PBX hardware or software to benefit from the power and adaptability of VoIP communications.
Get the value you want and the quality you demand with NDT.
Core Functionalities Include:
Auto Attendant
Auto Attendant
NDT’s Auto Attendant automatically receives calls and directs them to the appropriate extension. You can even program the Auto Attendant to greet callers differently based on the time of day that they called. Related features included with NDT:
- Ring Group
- Call Waiting
- Call Transfer
- Call Forwarding
- Do Not Disturb
Call Recording
Call Recording
NDT gives you the ability to record any call made to/from your business. With the capability to monitor phone calls for quality assurance, replay messages for training purposes, and confirm conversation details, the possibilities are endless.
Voicemail-to-Email
Voicemail-to-Email
When you receive a voicemail on your NDT phone, the system automatically sends you an email with the message stored as a .wav attachment. You can then save/archive the file and listen to the message at any time.
Fax-to-Email
Fax-to-Email
Faxes received by NDT are sent immediately to your email account as an attachment. You can then save the file to your computer for emails, printing, and archiving purposes.
Conference Calling
Conference Calling
Instantly initiate a conference call by adding another person to your current phone conversation.
Web-based Account Management
Web-based Account Management
Manage your own account through our intuitive web portal. With just a few clicks of the mouse, you can add lines, create ring groups, alter the auto attendant, etc. The NDT web portal facilitates quick-response account management that minimizes downtime and increases business productivity.
Rent Manager Integration
Rent Manager Integration
NDT also integrates with LCS’ property management software, Rent Manager. The integration, known as rmVoIP, allows users to connect both their hardware and software into one seamless communications framework. rmVoIP automatically identifies and opens tenant/vendor/owner information in the software when a call is received. This gives you quick access to history/notes, service manager, transactions, etc.—anything you may need to assist in the conversation.
Phone Models Include:
Entry-Level Business Solution
Poly® Edge e220 Desk IP
The Poly Edge e220 phones are always-on, easy to use, secure, reliable, and stable. With every-day features at your fingertips, it’s everything you’ll want in an entry level or common area phone.
Mid-Range Business Solution
Poly® Edge e320
Easy to use and packed with features, the Poly Edge E300 Series pairs the famous Poly noise reduction technology with cutting-edge design. Whether you’re hot-desking at work or calling from your home office, these phones bring style to any desktop.
Enterprise Professional Solution
Poly® Edge e450
Built for hybrid working, these phones pair the famous Poly noise reduction technology with cutting-edge design that brings style to any desktop. Smartphone pairing and built-in Wi-Fi make this phone a favorite in the office or at home.
Entry-Level Business Solution
Poly® VVX 250 Business IP
A high-quality, four-line IP desk phone that delivers reliable performance and an enterprise grade sound quality. Ideal for knowledge workers and cubicle workers.
Mid-Range Business Solution
Poly® VVX 350 Business IP
A high-quality, six-line, color, mid-range, IP desk phone designed for small to medium size businesses. Ideal for knowledge workers and call center operators.
Executive Performance Solution
Poly® VVX 450 Business IP
A high-quality, twelve-line performance IP desk phone for businesses of all sizes. Ideal for knowledge workers, executives and upper management.
Workplace Wireless Solution
Poly® Rove Wireless IP
Keep the conversation going whenever, wherever – at work. Built for on-site employees this phone solution delivers the freedom to move. Not to mention, it’s built to stay cleaner for longer with Microban® antimicrobial product protection. And guard your most critical conversations with DECTTM technology.
Conference Call Solution
Poly® Trio 8800
Next generation conference call solution with unmatched quality and pickup range. Specially tuned mics catch every word in a 20-foot range. Wi-Fi, USB and Bluetooth connectivity is built in.